SKY 账号与数据删除 / Account and data deletion
GLOBAL / Play · 运营者 / Operator：L.Inov
中文
无需安装或登录 SKY，也能提出删除申请。 请发邮件至 linovlianbiz@gmail.com，主题可写“SKY 账号／数据删除申请”。本人在收到后 5 个工作日内回复，必要身份核验后 30 天内处理账号注销并说明删除／必要保留范围。
写明 GLOBAL、是否测试版、原 Google／＋86登录方式、可回复联系方式和申请范围。只提供必要识别资料；不要发送密码、验证码、Google token、购买 token、完整银行卡或备份密码。
如何确认归属
运营者会回复适用的官方身份核验步骤。能使用原身份时，在可用的官方页面／应用核验，不通过邮件交出验证码或密码。知道邮箱／号码、截图、安装 ID 或订单号不能单独授权删除他人账号。原身份失去控制或证据不足时，我们说明能处理的范围、不能核实的原因及继续联系方法，不承诺绕过身份验证。
当前正式区普通登录及网页自助注销未开放；邮件是现有外部受理渠道。Google 与＋86原身份的网页自助注销已在隔离测试区通过，不能将该测试网站当正式区已开放。后续自助开放时会在本页提供实际入口；当前不放置无法受理正式用户的“立即注销”按钮。
删除什么、保留什么
| 项目 | 处理 |
|---|---|
| 当前区域身份、会话和账号 | 注销删除身份／会话、停用账号；保留必要删除标记。另一独立登录方式及 CN 账号不一起注销。 |
| 作品、标签和草稿 | 首发无个人云同步，主要在手机。网页／邮件请求不替您备份或清除设备文件。 |
| 必要标记、购买及安全记录 | 必要最少记录用于防冒用、原订单归属、核验／退款或未决申请；不会转移给新账号。当前固定清理期限及执行状态见 隐私政策。 |
| 独立安装统计 | 不自动跟随账号注销。可单独提出请求；当前没有公开的安装归属证明入口，邮箱／手机号不能定位全部安装。无法安全定位时会说明限制，不声称已经全部删除。 |
| 日志、支持邮件和备份 | 不承诺即时全部清除；按隐私政策中的真实保留／请求范围处理。 |
| Play 年度订阅 | 注销不取消自动续订。 请在 Play 订阅管理 单独关闭。 |
重新注册不恢复旧账号购买，注销 SKY 不删除 Google 账号或手机号。订单／Plus不转给其他账号。
在手机操作
普通账号可在“设置 → 账号 → 账号管理 → 注销账号”申请。现有应用内流程要求确认保留本机副本，保存并读回成功后才请求服务器注销；不勾选或取消不会注销。不希望保留或无法使用应用时可通过本页邮件申请。
需要移除本机私有记录时，先导出要保留的资料，再使用 Android“应用 → SKY → 存储 → 清除数据”或卸载。只清缓存不会删全部私人记录；当前完整保留副本没有逐份删除按钮。导出备份、相册和其他应用文件需分别删除。清数据／卸载不代替服务器注销，也不取消订阅。
English
You can request deletion without installing or signing into SKY. Email linovlianbiz@gmail.com, with subject “SKY account/data deletion request.” The operator personally responds within five business days and handles account deletion within 30 days after necessary verification, explaining removal and necessary retention.
State GLOBAL, whether this is a test version, original Google/+86 sign-in method, reply contact and scope. Provide minimum identification only. Never send passwords, codes, Google tokens, purchase tokens, full bank details or backup passwords.
Verify ownership
The operator replies with applicable official verification steps. If you control the original identity, verify on an available official page/app, without emailing passwords/codes. Knowing an email/number, screenshot, installation ID or order ID alone does not authorize deletion. If the identity is lost or evidence insufficient, we explain the safely identifiable scope, verification limitation and follow-up contact rather than promise to bypass identity checks.
Normal production sign-in/self-service deletion is not open; email is the available external request channel. Web deletion using both original Google/+86 identities passed in isolated staging, not an available production deletion site. When self-service opens, this page will provide its real entry. There is no unavailable “delete now” button for production users.
Removal and retention
| Item | Result |
|---|---|
| Regional identity, sessions, account | Deletion removes identities/sessions and deactivates the account, retaining a necessary marker. Another independent sign-in account or CN account is unaffected. |
| Works, tags, drafts | No personal cloud sync at launch; mainly on the device. Email/web requests do not save or clear device files. |
| Necessary markers, purchases, security | Minimum records support anti-impersonation, original order ownership, verification/refunds or unresolved requests without transfer to a new account. Current retention/implementation is described in Privacy. |
| Independent installation statistics | Not automatically removed with accounts. Request separately; there is no public installation-ownership proof entry, and email/phone cannot locate all installations. We explain safe-location limits without claiming everything was erased. |
| Logs, email, backups | No promise of immediate complete removal; actual retention/request scope follows Privacy. |
| Annual Play subscription | Deletion does not cancel automatic renewal. Manage it separately in Play subscriptions. |
Registering again does not inherit purchases. SKY deletion does not remove your external Google account/phone number; orders/Plus are not transferred.
On the device
A normal account can request deletion in Settings → Account → Account management. The current app requires confirming a local copy; it requests server deletion only after saving/reading back that copy. Declining/cancelling does not delete. Email this page's contact if you do not want retention or cannot use the app.
After exporting what you need, Android Apps → SKY → Storage → Clear data, or uninstalling, removes private device records. Clearing cache alone does not remove all private records. Complete retained copies currently lack per-copy deletion. Remove exported backups, gallery and recipient-app files separately. Clearing/uninstalling does not delete the server account or cancel subscriptions.
Guardians can email privacy/deletion requests; necessary minimum ownership verification still applies. See Privacy and Support.